Add TiVo Customers to the List of Potential Identity Theft Targets

Oh no, say it isn’t so.  My beloved TiVo service has exposed me and an unidentified number of subscribers to potential email fraud.  The company that seems it can do no wrong has done some wrong.  In an announcement that went out on April 3rd, 2011 TiVo announced that “your email address was exposed due to unauthorized access to their (TiVo’s email service provider’s) system.”

They go on to say that they believe the information was limited to first name and/or email addresses only.  And, that none of our service or personal information was exposed.  The danger of fraud is meant to sound minor yet they go on to warn that I should take caution when opening links or attachments from unknown parties who may spam my email address.

The following is the full announcement sent on April 3rd.

I can already imagine to phishing emails…”Your TiVo service is at risk of being interrupted.  Please confirm your credit card number by going to this fraudulent web site.”

So, the next time you’re “bloop blooping” your way past the commercials of your favorite Tivo’d episode of American Idol, keep in mind that someone out there might have your name and email address.

John Ulzheimer is the President of Consumer Education at, the credit blogger for, and a Contributor for the National Foundation for Credit Counseling.  He is an expert on credit reporting, credit scoring and identity theft. Formerly of FICO, Equifax and, John is the only recognized credit expert who actually comes from the credit industry.  Follow him on Twitter here.



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